Training & Development
At MDS (MediCare Deployment Services), we are committed to providing our employees with the knowledge, skills, and support they need to succeed. We offer a comprehensive range of mandatory and role-specific training programs designed to ensure the highest standards of care, safety, and professional development. Many of our essential training courses are delivered through regular face-to-face sessions, providing practical learning experiences and opportunities for engagement.
Your learning and development journey begins from your very first day with MDS and continues throughout your career with us. We believe that investing in our people is key to delivering exceptional healthcare services.
Our Commitment to Employee Development
- Ensuring all new employees receive a structured and supportive introduction to the organization.
- Encouraging continuous professional development through additional skills training and qualifications.
- Supporting career progression and personal growth opportunities.
- Creating an environment where employees can reach their full potential.
At MDS, we recognize that our people are our greatest asset. Effective recruitment, onboarding, and ongoing development play a vital role in helping our employees build successful and rewarding careers.
Induction Programme
Every new team member participates in our comprehensive induction programme, which forms an important part of mandatory training. The induction introduces employees to both the healthcare environment and the MDS culture, values, and ways of working.
This programme provides essential employment-related information, helps employees understand their roles and responsibilities, and offers the opportunity to meet colleagues and become part of the wider team.
Department & Unit Induction
In addition to the corporate induction, all new employees complete a department-specific induction tailored to their role and work environment. This includes:
- A guided facility tour
- Human Resources orientation
- Introductions to key departments and support services
- Departmental policies and procedures
- Role-specific responsibilities and expectations
Our structured onboarding process ensures that every employee feels welcomed, informed, and equipped to succeed from day one.
Compassionate Healthcare You Can Trust
Partner with Medicare New Zealand for professional nursing, medical care, and healthcare support services
tailored to your needs across New Zealand.
Skill Enhancement
Our training programs are designed to strengthen the core skills required for effective Revenue Cycle Management (RCM), including medical coding, billing, claims management, and documentation. By improving staff competency and accuracy, we help reduce errors, minimize claim denials, and optimize operational efficiency.
Compliance & Regulatory Training
We provide ongoing training on industry regulations, compliance requirements, and healthcare standards to ensure teams remain up to date with the latest guidelines. This helps organizations maintain compliance, reduce risk, and avoid potential legal or financial penalties.
Technology & Systems Training
As healthcare technology continues to evolve, it is essential for staff to stay proficient with modern tools and platforms. Our training covers Electronic Health Records (EHR), practice management systems, billing software, and other healthcare technologies to support smooth adoption and efficient daily operations.
Leadership Development
Our leadership development programs equip managers and team leaders with the skills needed to effectively guide RCM teams, improve processes, drive performance, and foster a culture of continuous improvement and accountability.
